How do I cancel my subscription?

The cancellation process varies depending on the original method of subscription. If you purchased a subscription via iTunes under an Apple ID please skip to Subscriptions purchased via iTunes; for subscriptions purchased via Google Play please check Subscriptions purchased via Google Play; All others please check All other subscriptions

All other subscriptions

In order to cancel a premium Yousician subscription please follow the steps below. 

Open Yousician. Go to Settings, choose Profile and click Edit profile. The profile page will open in your default browser; Click Edit subscription. 

Select Cancel Subscription on the next page. 

Subscription purchased via iTunes

All our mobile plans made on Yousician iOS app can only be managed/cancelled through your Apple ID account following Apple guidelines and policies. Here are more detailed instructions on how to do this:

Subscription purchased via Google Play

There are two ways to cancel an Android mobile subscription purchased on Google Play using payment methods from your Google account:

1: Open Play Store app and select My Apps and search for Subscriptions tab. 
2: Go to the Google Playstore click on "gear" icon on top of the right corner and choose My Orders

Please check for more instructions here.

Subscription migrated from GuitarBots

Submit a support request with detailed information about your account:

  1. GuitarBots username;
  2. GuitarBots email address;
  3. Yousician username (if different);
  4. Yousician email address (if different);

What happens if I cancel my premium account?

If you cancel, you will have access to the Premium account features until the end of your billing cycle.

(!) NOTE: cancellation of a subscription is not the same as a profile deletion. 

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