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Chords are not being recognized, although my guitar is tuned

Here's a few tips that you could try to improve the acceptance rate of the chords:

1) Make sure you are playing all the correct strings and only those
- e.g. in case of D chord you are supposed to play only 4 strings instead of letting all the 6 strings to ring

2) Make sure you strum the strings properly
- the high E string often can be left outside of analysis if the strum is not clear enough
- you can avoid this by making sure you strum the thinnest strings with extra attention and using a guitar pick

3) Make sure all the strings make sound properly
- often times people damp one or more of the strings without noticing it or then one of the strings is not playing clearly
- You can check this by going through string by string the chord before entering the level

4) Lower the background music
- if you have the volume level of the device set high this can cause some errors on the recognition
- to test does this cause the problems please lower the volume to approx. 60% or test playing with headphones

We don't currently have any known issues that would cause chords not being registered but in case the tips above did not help please contact our support so we can take a closer look to your game data to see what could cause this on your device.

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