Here's a few tips that you can try to improve the acceptance rate of chords:
1) Make sure you are playing all the correct strings and only those
- check that your fingers are on the right frets on the right strings. It's easy to make mistakes there even when you're an advanced guitarist.
- If the chord diagram shows nothing on some string, then don't play it. Chances are that the note on that open string doesn't fit the chord and makes it sound wrong. You can use your free fingers in the fretting hand or even the thumb to mute the unwanted strings.
2) Make sure you strum the strings properly
- the high E string is often not heard properly if the strum is not clear enough. You can avoid this by making sure you strum the thinnest strings with extra attention and using a guitar pick
- If a note is buzzing, adjust the position of the finger. Playing too far away from the fret requires more power, so always aim to play as close as you can.
3) Make sure all the strings make sound properly
- people often damp one or more of the strings unintentionally or then one of the strings is not playing clearly
- You can check this by going through the chord string by string to ensure you don't accidentally mute any string that should be ringing
- If you are muting a string with another finger then try to adjust your wrist or thumb position. You should try to have your hand arched, not lying flat on the fretboard.
4) Lower the background music
- if you have the volume level of the device set high this can cause some errors on the recognition
- to test if this is the cause of the problem please lower the volume to approx. 60% or test playing with headphones
We don't currently have any known issues that would cause problems with chord recognition. In case the tips above do not help, please contact our Support so that we help further troubleshoot.