In most cases the range of our support articles enable you to resolve the issue yourself. Please check our Help center before sending a request.
Frequently asked questions
- How to start a free trial
- How to cancel your free trial
- How to buy premium subscription
- How to cancel your subscription
- How to reset your password
- How to edit your profile information
- I upgraded but don't have premium access
- How to delete your account and data
If you bought your subscription via iTunes under an Apple ID, and are reading this on an iPhone, iPad or iPod, go to iTunes to manage your subscription. In case you have a payment related question, contact iTunes Support directly.
Playing related questions
- Yousician does not hear my Guitar, Piano, Ukulele or Bass
- Chords are not recognized
- Em/Am is not heard
Other helpful topics
- Download Yousician from App Store or Google Play
- Install Yousician for PC/Mac
- Setting up microphone
- System requirements
- Supported audio interfaces
If the articles do not help, please get in touch with Support by selecting the Contact support link. You can find it at the bottom of every article in the Help Center.
We are also always happy to hear about your feature suggestions! If you have some, please see this article on how to share your ideas.