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I can’t hear the background music when I upload a piano song

We do not currently support uploading audio with user songs. 

If you can not hear background music then this usually happens when there is only a single track in the MusicXML file; since the exercise track is played, it is not played back in Play mode. (Note: It is possible to listen to playback in Practice mode by selecting Play For Me). If you would like the exercise to always be audible, please duplicate it in your notation editor: every track except the exercise track in the MusicXML file will be played back by the game as long as the MIDI instrument is supported. 

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