For users from Russia
We have received reports from users in Russia and believe some of the IP addresses used by Yousician might have been blocked. While Yousician itself is not blocked, we do work with a third-party partner, Amazon Web Services, and some of their IPs appear to have been blocked in Russia.
As this situation is beyond Yousician’s control, we are, unfortunately, not able to fix the issue on our end right away. As a tip, if you’re ok with using a VPN, we believe that should do the trick. In the meantime, we will continue to investigate possible solutions and will probably have a workaround ready in the near future.
For users from other countries
Please make sure your internet connection is working and you're able to access other websites and services. If the problem persists, please contact our support team using a link below for further troubleshooting.