FAQ
This category lists some of the most common questions we receive
Playing relates FAQs
- Guitar sound recognition issues
- Piano sound recognition issues
- Chords are not being recognized, although my guitar is tuned
- I tuned my instrument but app won’t recognize my playing
- Em/Am recognition issues
- Ukulele sound recognition issues
My account FAQs
- How to reset your password
- I upgraded but do not have access to premium features
- How to edit your profile information
- Can I use my Yousician account on multiple devices?
- Facebook login is not working!
- I can't subscribe on iOS
Technical FAQs
- How to fix "Couldn't load this song" error
- How to install Yousician (Mac, Windows)
- System requirements
- Connecting your instrument with an audio interface
- Android download problem: failed to install/update
- Supported audio interfaces
Most common questions & answers
- How to contact support
- Why do songs sometimes change on Yousician?
- Why can't I find a famous song in Yousician
- How to get level completion certificates
- Supported languages
- Bluetooth headphones