FAQ
This category lists some of the most common questions we receive
Playing relates FAQs
- Guitar sound recognition issues
- I tuned my instrument but app won’t recognize my playing
- Piano sound recognition issues
- Chords are not being recognized, although my guitar is tuned
- Em/Am recognition issues
- Ukulele sound recognition issues
My account FAQs
Technical FAQs
- Installing Yousician (Mac, Windows)
- System requirements
- I'm getting an error "Yousician backend cannot be reached"
- Connecting your instrument with an audio interface
- Android download problem: failed to install/ update
- Supported audio interfaces
Most common questions & answers
- How to contact support
- Information about YouTube and song upload features
- I upgraded but do not have access to premium features
- Supported languages
- Blank subscription page on iOS
- Bluetooth audio on mobile devices